Pursuant to Presidential Decree No. 198 (Provincial Water Utilities Act of 1973), the Kabacan Water District was formed for the purpose of the following:

1. Acquiring, installing, improving, maintaining and operating water supply and distribution systems for domestic, industrial, municipal and agricultural uses for residents and lands within the boundaries of such districts;

2. Providing, maintaining and operating wastewater collection, treatment, and disposal facilities; and

Conducting such other functions and operations incidental to water resource development, utilization and disposal within such districts, as are necessary or incidental to said purpose.

(Presidential Decree No. 198, Chapter II, Sec. 5)

A self-reliant and financially secure water utility recognized in the country in providing excellent water and sanitation services driven by creative and innovative practices, stakeholder collaboration, and dynamic environmental stewardship.

We commit to deliver continuous, adequate, and potable water and provide sanitation services at reasonable cost.

We also commit to relentlessly improve our services through creative and innovative practices, stakeholder collaboration, and dynamic environmental stewardship.

Above all, we commit to render all of these with the highest degree of professionalism, integrity, and excellence.

There are (7) strategic goals identified by the management to address the priority issues and concerns for the accomplishment of the Mission Statement of the organization.

These strategic goals were coined into an acronym “BE SAFER” which means:

B uild Staff Capacity

E ffective Water Demand Management

S atisfactory Customer Service

A cceptable Water Quality and Sufficient Quantity

F inancially Secure

E nvironmental Protection, Climate Change Mitigation and Adaptation

R educe Non-revenue Water

To render the Mission with the highest degree of:

Professionalism

I Integrity

E Excellence

The KWD has five offices: the Office of the Board of Directors (BOD), the Office of the General Manager (OGM), the Administrative and General Services Division (AGSD), the Finance and Commercial Division (FCD), and the Engineering and Operations Division (EOD). Moreover, it has 42 regular employees and 6 job order contract workers up to date.

Board of Directors (BOD)

The Board of Directors (BOD) is comprised of five members from various sectors: one representative from business, commercial, or financial organizations, one representative from civic-oriented service clubs, one representative from educational institutions, one representative from the women’s organizations, and one representative from professional associations. The members of the board are appointed by the Municipal Mayor.

Powers and Duties of the Board

All powers, privileges, and duties of the water district is exercised and performed by and through the Board. The Board of Directors serves as the policy-making body of the water district. It approves the rules and regulations of the water district, its corporate plans, annual budget, contracts, loans, acquisition of real property at pre-determined amounts and nature, organizational structure, compensation & benefits schedules, and water rates & charges. It appoints the General Manager and approves the appointments of the Division Managers.

General Manager

The General Manager has the full supervision and control of the maintenance and operation of the water district facilities, with the power and authority to appoint all personnel of the district. He recommends organizational structure and manpower level, compensation and benefits schedules, water rates and charges, acquisition of real property, construction contracts, acceptance of completed projects, management strategies appropriate for the District, and executes payments for approved projects and programs. The General Manager is appointed by the Board of Directors.

The General Manager handles the Office of the General Manager (OGM) and the three divisions namely: the Administrative & General Services Division (AGSD), the Finance & Commercial Division (FCD), the Engineering & Operations Division (EOD), as well as the Office of the General Manager.

Administrative and General Services Division (AGSD)

The Administrative and General Services Division (AGSD) has the following functions:

  • Formulates and implements human resource programs, policies and procedures in accordance with the Civil Service Commission rules and regulations;
  • Implements procedures on warehousing and maintenance of materials, supplies, vehicle, and equipment in accordance with government rules and regulations, including procedures on procurement of adequate supply of materials, equipment and services;
  • Responsible for the procurement activities for the acquisition of materials, office supplies, equipment and other purchases necessary for the operations of the District;
  • Formulates and implements policies related to security measures of building, grounds, and facilities; and
  • Takes charge of Information Technology (IT) program development and systems analysis and design, maintains existing computer programs and develops new computer programs and information technology based on organizational needs.

    • Finance and Commercial Division (FCD)

    The Finance and Commercial Division (FCD) has the following functions:

  • Prepares projected financial reports based on the approved annual budget and determines financial resources available to carry out water district programs;
  • Implements procedures on cash management particularly on safekeeping, disbursement, and control of funds, collection of water bills and other income of the District;
  • Receives and processes service applications;
  • Attends to customer’s complaints, queries, and requests such as closed accounts, high consumption, low consumption, turned-off, reconnection, penalties and surcharges, billing and leakage adjustments and investigates illegal connection;
  • Implements policy on delinquent customers;
  • Enforces utility rules and regulations as to billings, delinquencies, and adjustments;
  • Maintains accurate and updated customer accounts;
  • Coordinates with concerned divisions in the preparation of the annual budget and prepares and monitors projected financial reports based on approved annual budget;
  • Determines financial resources available to carry out water district programs;
  • Coordinates with the Management on matters of service area expansions; and
  • Spearheads marketing activities.

    • Engineering and Operations Division (EOD)

    The Engineering and Operations Division (EOD) has the following functions:

  • Plans and designs mainline extension, improvement of the mainline, water supply system and other pumping facilities;
  • Implements programs for extension, expansion, and improvement of the water supply system;
  • Undertakes repair and maintenance of transmission and distribution pipelines, installation and repair of services;
  • Determines water production requirements and ensures the steady supply of water to the service area;
  • Maintains water pumps and water treatment facilities;
  • Monitors water system pressure, water level, and water quality in accordance with the standards set by the Philippine National Standards for Drinking Water (PNSDW) and the World Health Organization (WHO);
  • Conducts preventive maintenance and repairs of equipment and pumping facilities; and
  • Initiates program for protection and development of water resources and watershed areas.

    • The efforts and accomplishments of the Kabacan Water District (KWD) gained recognition from the Local Water Utilities Administration (LWUA) and the Philippine Association of Water Districts, Inc. (PAWD). The awards were as follows:

    Outstanding Water District Award- Mindanao (Average Category) for 2003 to 2006;

    Top Water District Performer Award (Average Category) for 2006-2007;

    Special awards as Credit-worthy Supply Provider;

    High Collection Efficiency in 2007;

    Outstanding Water District (Mindanao- Category C) in 2017; and

    National Awardee for Outstanding Performance (Lowe st Non-Revenue Water) in 2017.